Siemens Home Appliances
Your Siemens EQ.9 plus coffee machine will inform you via display messages if there is a need to do some maintenance or something is going wrong. In the table below you will find the most common ones, what they mean and how to resolve them. If you can't find the message you are looking for here please check the user manual or if there is a need for a service, please contact Siemens Home Appliances Service.
The Siemens Service team will be able to assist you further.
| Display message | Reason | Solution |
|---|---|---|
| Display shows: “Fill bean container”, although the bean container is already full, or the grinder is not grinding any coffee beans. | Beans are not falling into the grinding unit (beans too oily). |
Gently tap the bean container. Possibly change the type of coffee. When the bean container is empty, wipe it with a dry cloth. |
| Display shows: “Empty drip tray” even if the drip tray is empty. | Emptying is not detected when the appliance is switched off. | When the appliance is switched on, remove and re-insert the drip tray. |
| The drip tray is soiled. | Clean the drip tray thoroughly. | |
| Display shows: “Refill with still water” or “Remove filter”. | Water tank wrongly inserted. | Insert water tank correctly. |
| Carbonated water in the water tank. | Fill the water tank with fresh tap water. | |
| Float is stuck in the water tank. | Remove the water tank and clean thoroughly. | |
| New water filter not rinsed according to the instructions. | Rinse the water filter according to the instructions in the user manual and then switch on. | |
| Air in the water filter. | Immerse the water filter in water until no more air bubbles escape; insert the filter again. | |
| Water filter is old. |
Insert a new water filter. More info about water filter you can find here. |
|
| Display very frequently shows message that descaling is necessary. | Water is too hard. |
Insert water filter and activate according to the instructions in the user manual in the chapter “Starting the “Water filter” or “frost protection” programme”. You can find the user manual of your coffee machinehere. |
| Display shows: “Home Connect is not working correctly“. | Go to www.home-connect.com | |
|
Display shows: “Clean brewing unit”. |
Brewing unit soiled. | Clean the brewing unit. |
| Too much ground coffee in the brewing unit. |
Clean the brewing unit. Add no more than 2 level measuring spoons of ground coffee. |
|
| The brewing unit mechanism is stiff. | Clean the brewing unit. |
Get more info how to solve issues with your coffee machines.
Here you will find more about problems and solutions concerning your EQ.9 plus fully automatic bean-to-cup coffee machine.
