BSH Home Appliances Group ceases the distribution of Home Appliances under the Siemens brand in Algeria, Libya, Afghanistan, Bangladesh, Pakistan, and Iraq as of 2018. Siemens Home customer services or its authorized customer service partners will still be available to fulfill our obligations out of our manufacturer guaranty and the applicable warranty obligations or for all other chargeable services.

Siemens – your service provider

Customer service: repairs

Siemens Service: your service provider for Siemens home appliances. The customer service is available online through our contact form. Siemens service engineers provide expert technical support for out-of-warranty repairs as well as for repairs covered by a Siemens manufacturer warranty. The Customer Service can offer solutions for domestic appliances including: washing machines, dryers, dishwashers, ovens and cooktops, hoods, refrigerators and other cooling appliances, as well as small domestic appliances such as vacuum cleaners, coffeemakers, food processors, irons and kettles.

Instruction manuals can be downloaded

User manuals

Need to check the user manual? In the Siemens Online Support Center, you can access and download the full range of documentation relevant to your appliance including user manuals and installation instructions.

Get more cover with a warranty extension

Siemens warranties

All Siemens home appliances are covered by a 24-month manufacturer warranty.

All you need for your appliance online

Spare parts, accessories, cleaning products

Original spare parts that fit your Siemens appliances, clean and care products, and accessories for your appliances and tools.

At your service, the Siemens customer support team

Contact Siemens Service

The friendly and expert customer support team in Siemens Customer Service is at your service to meet all your needs – from giving advice about buying a new appliance to troubleshooting.

Important safety notices

Owners of Siemens gas cookers and tabletop gas hobs from the production period January 2009 to October 2011 are asked to act immediately.