Check the listed problems below and find more explanations about the reason and how to solve the issue on your own or by contacting Siemens Service.

Troubleshooting and assistance for your appliance

A step-by-step fault diagnosis and problem solving support is offered for all Siemens appliances via the Siemens Appliance Online assistant. Additionally you will get access to the user manual and appliance documentation.

Check out the Siemens Online Assistant. Start the search by typing in the model number (E-Nr) of your Siemens home appliance. The model number is shown on the type plate of your home appliance labelled with “E-Nr.”

Siemens Online Assistant – start with the model-number (E-Nr.) of your appliance

Please enter the E-Nr.
Please review the input data
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E-Nr. not valid
Please enter numbers only in this field

ID your Siemens appliance.

The model Number (E-Nr) is shown on the type plate of your appliance. On the right side you can see the type plate and the positions of the E-Nr. If you don’t know where to find the type plate on or in your appliance please check the appliance identification help on this page.

How to identify my Siemens appliance? Where do I find the type plate?

Do you need more info about online troubleshooting?

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Coffee machine services by Siemens Service

Siemens Service provides a wide range of services for coffee machines. Please get in contact with Siemens Service to get more info about services, repairs and logistical processes and conditions.

User Manuals

Interested in checking the user manual? Here you will find the full range of appliance documentation. This includes a range of user manuals, installation manuals and other appliance related documents.

Get in contact with Siemens Home Appliances Service

The friendly, expert team of Siemens Home Appliances Service is at your service for all your questions about Siemens home appliances. Get in contact if there are any questions concerning trouble shooting, maintenance or repair services.