Siemens Home Appliances
Why is my washing machine leaking?
3 checks to stop your washing machine leaking.
A puddle in the laundry room almost always means that your washer is leaking. Fortunately, some of the puddles mean only a minor issue which can be solved on your own, others indicate a bigger problem. No matter the reason, every leak needs to be investigated and solved before your washing machine is flooding your bathroom, kitchen or laundry room.
1. Check the door and the rubber seal.
If water is pooling at the front of the appliance, the leak could be coming from the door.
Always make sure the door is firmly shut before starting a cycle.
You should hear an audible click to indicate this. Check that there are no clothes stuck between the door and the housing, that could be preventing the door from shutting properly, and be sure not to overfill the washing machine drum.
Clean and inspect the rubber seal.
Maintaining a clean rubber seal is important in order to prevent any damage to it, which could lead to leaks. Simply clean the rubber seal and the door, ensuring that all fluff and detergent residue is removed from the contact area between the rubber seal and the appliance door. To clean your washing machine’s seal, you will need a cloth and warm water. Abrasive cleaners are not necessary. These can attack the rubber.
2. Check the usage of detergent.
Excessive foam may be produced if you wash laundry or curtains that are only lightly soiled, add too much detergent or use unsuitable/old detergent.
Foam and water might overflow the detergent drawer or will leak at the door.
Three key facts to consider concerning detergent:
Call A Siemens service expert for help, if the washing machine is still leaking.
After considering one or all of these measures, your washing machine shouldn’t leak any longer. If your washing machine is leaking water, it could be due to some other problems in the inner part of the washing machine or with the drain hose. If this is the case, call a Siemens service expert for help.
Have you checked the tips and the issue isn’t solved?
If you have followed the information above but you're still having problems with your Siemens washing machine, then you might want to have it checked out by a Siemens professional.
Water is leaking at the back of the washing machine.
If water is leaking at the back of the appliance, it is likely that either the cold water fill hose or the waste water hose is responsible. Check to make sure that these hoses are properly connected to the washing machine and the cold water tap and waste water outlet respectively. If you find that these hoses are brittle, split or corroded with rust, it is advisable to get them replaced.
Water is leaking at the front of the washing machine.
If water is pooling at the front of the appliance, the leak could be coming from either the door, the detergent drawer or the washing machine filter area.
Water is leaking from the door of the washing machine.
Always make sure the door is firmly shut before starting a cycle. You should hear an audible click to indicate this. Check that there are no clothes stuck between the door and the housing that could be preventing the door from shutting properly, and be sure not to overfill the washing machine drum.
For more information on how to fill your washing machine correctly follow the link below.
Also ensure the door seal is free from a build-up of dirt and the appliance is sitting level to the ground.
Water is leaking from the detergent drawer of the washing machine.
If you suspect that the leak is coming from the detergent drawer, this is often caused by either the water pressure being too high or a blockage in the nozzles which prevents the water from flowing properly. You can turn down the water pressure using the tap providing the cold water supply to your washing machine. To remove any blockages in the nozzles, take the detergent drawer out of the washing machine and clean it thoroughly.
Water is leaking from the filter area.
If you suspect that the leak is coming from the filter area, firstly check that the drain hose cap is securely pushed into the top of the drain hose. Then check that the filter cap is screwed tightly back into the locked vertical position.
Follow the link to find more information how to clean the filter.
Water is leaking underneath the appliance.
Water that is leaking directly underneath the appliance could potentially be the result of any of the causes outlined above, so it is important to carry out all of the checks mentioned above. However, if you have carried out all of these checks and the leak persists, this could indicate a more serious internal leak which requires an inspection by a trained and qualified service engineer.
To book an engineer visit for your Siemens washing machine please follow the link below.
