How to check why the washing machine is not emptying the detergent drawer?

Please do these checks.

Check the water pressure

Check the water pressure directly from the tap using a bucket. Approximately 10 litres of water per minute should flow out of the tap when fully open.

Contact your fitter if the water pressure is too low.

For more information on how to ensure your washing machine is getting a water supply, watch the video.

If the water pressure is too low, the washing machine won't take the detergent from the washing machine detergent drawer.

The nozzles in the detergent drawer are blocked.

Take the detergent drawer out of the washing machine and clean it thoroughly.

For more information on how to clean your washing machine detergent drawer follow the link below.

A clean detergent drawer will allow the washing machine to take the detergent from the drawer. After the washing programm the drawer should be empty.

Have you checked the tips and the issue isn’t solved?

If you have followed the information above but you're still having problems with your Siemens washing machine, then you might want to have it checked out by a Siemens professional.

Get more info how to solve issues with your washing machine.

Here you will find more about problems and solutions concerning washing machines.

User Manuals

Interested in checking the user manual for your Siemens washing machine?

Here you will find the full range of appliance documentation. This includes a range of user manuals, installation manuals and other appliance related documents.

Siemens Online Assistant

Troubleshooting and assistance for your appliance. Check out the Siemens Online Assistant to identify the fault step-by-step and get support for your appliance based on the model-number (E-Nr.) of your appliance or just select an appliance category.

Repair services for Siemens washing machines

Siemens Home Appliances Service is your service provider for all kind of repair services at washing machines and dryers.

Repair hotline

Contact our repair hotline to get more info about Siemens repair services and arrange an appointment.

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