Siemens Home Appliances
How to check the washing machine, if the machine is not filling with water?
4 checks to get your washing machine started with water running in.
When your washing machine won’t fill with water, you can probably solve the problem yourself in most cases. Generally, this is a simple laundry problem. Please follow the listed checks below:
1. Checking, if the washing machine has water supply.
Watch the video with the explanations for:
- How to clean the water inlet filters
- How to check the supply hose
Step-by-step tutorial – How to check the water supply.
Before checking the water tap, switch off the washing machine and disconnect the appliance from power.
For washing machines without Aquastop as standard or Aqua Secure models.
2. Check the water pressure.
How to check the water pressure.
Check the water pressure directly from the tap using a bucket. Approximately 10 litres of water per minute should flow out of the tap when fully open.
Watch the video to see details. From minute 1:38 you will find instructions to check the water pressure.
Step-by-step guide: How to check the water pressure.
3. Check whether the door is locked.
Please check whether the door is locked properly.
Always make sure the door is firmly shut before starting a cycle.
You should hear an audible click to indicate this. Check that there are no clothes stuck between the door and the housing, that could be preventing the door from shutting properly, and be sure not to overfill the washing machine drum.
One more hint:
Some washing programmes e.g. with cottons, specifically detect the load level after the programme has started to calculate the optimum amount of water for washing. Detection can take up to 2 minutes and no water is added during this time. After this delay the water will run in.
4. There is still no water running in the washing machine?
After carrying out one or all of these actions, your washing machine should be filling with water.
If water is still not running in, you may need support by a Siemens service expert.
Have you checked the tips and the issue isn’t solved?
If you have followed the information above but you're still having problems with your Siemens washing machine, then you might want to have it checked out by a Siemens professional.
The washing machine hoses are kinked or blocked.
Check that there are no kinks in the cold water fill hose and the waste water hose by pulling the appliance out slightly and untwisting any visible kinks or bends in these hoses.
For more information on how to correctly install these two hoses follow the link below.
The water pressure is too low.
Check the water pressure directly from the tap using a bucket. Approximately 10 litres of water per minute should flow out of the tap when fully open to ensure that the washing machine will be filled with enough water.
Contact your fitter if the water pressure is too low.
For more information on how to ensure your washing machine is getting a water supply, watch the video.
