Why is the washing machine not turning on?

Please follow the recommendations listed below.

• Electrical connection
• Observe

Follow these 4 steps to test the connection:

• If there are no lights displaying on the washing machine, firstly check that the plug is properly inserted into the socket and the switch is set to on.
• If this has been established, check that the socket is providing power by plugging in another electrical product into the socket, for example a lamp. If the socket doesn't work, insert the washing machine plug into the socket next to it, if you have a double socket, and try again.
• If the sockets work, check the fuse in the plug by putting the fuse into another appliance's plug or by putting a new fuse which you know works into the washing machine's plug. Make sure you use a local condition 13 amp fuse.
• Also check whether the circuit breaker has tripped. If necessary, contact an electrician.

After this check, the issue washing machine won’t turn on should be clarified.

Warning: Danger of death! There is a risk of electric shock if you touch live components.

• Never touch or hold the mains plug with wet hands.
• Only pull out the mains cable by the plug and never by the cable, as this could damage it.
• Never unplug the mains plug during operation.

• The mains voltage and voltage indicated on the washing machine (rating plate) are the same.
• The connected load and fuse required are specified on the rating plate.
• The washing machine is only connected to an alternating current supply via a properly installed earthed socket.
• The mains plug fits the socket.
• The cable cross-section is adequate.
• The earthing system is properly installed.
• The mains cable is only replaced by a qualified electrician (if this is necessary). Replacement mains cables are available from customer services.
• No multiple plugs/couplings or extension cables are used.
• If an earth-leakage circuit breaker is used, only a type which displays the z symbol is used.Only this symbol guarantees compliance with the currently applicable regulations.
• The mains plug can be accessed at all times. If this is not possible, in order to comply with the relevant safety regulations, a switch (2-pole switch-off) must be built into the permanent installation in accordance with electrical installation regulations.
• The mains cable is not kinked, squashed, altered or cut through.
• The mains cable does not come into contact with heat sources.

If your washing machine won't turn on after this check, please get in contact with Siemens Home Appliance Service too.