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Excellent design, intelligent technology, smart connectivity: Siemens Home Appliances with Home Connect give you a lifestyle in which everything fits together seamlessly. This also includes first-class service in the rare event of an unexpected issue. With Siemens Remote Diagnostics, you have fast support at your fingertips.
Service when you need it
If an unexpected issue occurs with your Siemens household appliance, simply call our service experts. There you will be connected to an expert. With your consent, he will then connect to your device via the Remote Diagnostics function and analyze the device status. As soon as our expert pinpoints the error, he will help you rectify it step by step. So an on-site service visit is no longer always necessary.
Service as you expect it
With Remote Diagnostics the service becomes smarter even if your device needs to be repaired. Thanks to the analysis of the appliance, the service engineer knows the exact scope of work and has all the necessary spare parts with him in case he needs to visit you.
Everything for a long device life
High-quality materials, elaborate workmanship: every Siemens household appliance is produced with the utmost care. In order for you to enjoy your appliance for a long time, the Siemens service offer also includes a spare parts guarantee of at least 10 years.
The devices with Remote Diagnostics at a glance
Thanks to Home Connect, many Siemens Home Appliances offer the option of Remote Diagnostics – find out more here.
