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How to solve problems with your Siemens EQ.700?
Check the listed problems below and find more explanations about the reason and how to solve the issue on your own or by contacting Siemens Service.
| Problem | Reason | Solution |
|---|---|---|
| Appliance no longer responds. | Appliance has a fault. |
1. Pull out the mains plug and wait for 10 seconds. 2. Reinsert the mains plug. |
| HomeConnect is not working correctly. | Different causes are possible. | Go to www.home-connect.com for further information. |
| Appliance only dispenses water, not coffee. | Empty bean container is not detected by the appliance. | Pour in coffee beans. |
| Coffee shaft on brewing unit is blocked. | Clean the brewing unit. To find out how to clean the brewing unit click here . | |
| Beans are too oily and are not falling into the grinder. |
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| Brewing unit is not inserted properly. |
1. Check whether the brewing unit is inserted correctly and is securely locked. 2. Push the red lever up to the left. 3. Insert the brewing unit cover. |
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| Appliance is not dispensing milk froth. | Milk system is soiled. | Clean the milk system in the dishwasher. To find out how to clean your coffee machine’s milk system and frother click here . |
| Milk tube not immersed in milked. |
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| Heavy build-up of limescale in the appliance. | Descale the appliance. To find out how to descale your coffee machine click here . | |
| No milk intake by the milk system. | The milk system is assembled incorrectly. | Assemble the milk system correctly. |
| Milk tube not immersed in milk. | Use more milk and check whether the milk tube is immersed in the milk. | |
| For EQ700 Integral: Order for connecting the milk container and milk system is wrong. | First insert the milk system into the outlet and then the milk container. | |
| Milk froth is too cold | Milk is too cold | Use lukewarm milk. |
| Appliance is not dispensing hot water. | Milk system is soiled. | Clean the milk system in the dishwasher. |
| EQ.700 Integral: Milk system cannot be assembled or disassembled. | Order of assembly is wrong. |
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| Appliance is not dispensing drinks. | Air is in the water filter. |
1. Immerse the water filter in water with the opening facing upwards until no more air bubbles escape. 2. Reinsert the water filter to the coffee machine. 3. Firmly press the water filter straight down into the tank connection. |
| Residues of limescale remover are blocking the water tank. |
1. Remove the water tank. 2. Clean the water tank thoroughly. |
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| There is dripping water on the inner floor of the appliance. | Drip tray was removed too soon. | Wait a few seconds after the last drink was dispensed before removing the drip tray. |
| Brewing unit cannot be removed. | Locking device cannot be released, brewing unit is jammed. | Switch the appliance off and back on after 3 minutes. |
| Grinder won't start. | Appliance is too hot. |
1. Disconnect the appliance from the mains. 2. Wait 1 hour so the appliance can cool down. |
| Grinder is not grinding any coffee beans despite full bean container. | Beans are too oily and are not falling into the grinder. |
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Coffee is not dispensed or has slowed to a trickle. Set quantity is not reached. |
Grinding level is set too fine. | Set a coarser grinding level. |
| Heavy build-up of limescale in the appliance. | Descale the appliance using suitable descaling tablets. Do not use home remedies like vinegar or citric acid to descale your coffee machine as these cleaning agents are too aggressive and can damage your coffee machine’s gaskets. | |
| Air is in the water filter. |
1. Immerse the water filter in water with the opening facing upwards until no more air bubbles escape. 2. Reinsert the water filter to your coffee machine. |
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| The appliance is soiled. |
Clean the brewing unit . Descale and clean your coffee machine. |
Get more info how to solve issues with your coffee machines
Here you will find more about problems and solutions concerning your EQ.700 fully automatic bean-to-cup coffee machine.
